Kyndra Wynne
Designer and developer specializing in UX/UI design with experience in research, prototyping, and usability testing.
EXPERIENCE
MetaCartel. UX/UI Design
Nov 2023—Present. Los Angeles, CA
- Designed and developed engaging web applications and digital assets, ensuring cohesive branding and enhanced user experience.
- Created intuitive interfaces for event management systems, effectively presenting large datasets of attendee and sponsor information.
- Gathered and analyzed user feedback to refine designs, contributing to effective promotion and community connections.
ZkSync. UX Research Intern
Jun 2023—Sep 2023. Remote
- Led market research on blockchain technology, informing UI/UX design decisions, resulting in a 15% increase in user engagement.
- Developed educational content, simplifying complex topics for new users and enhancing onboarding experiences.
- Collaborated with cross-functional teams to successfully deliver multiple high-priority projects under tight deadlines.
Microsoft. Commercial Technical Support
Sep 2022—Jun 2023. Remote
- Resolved escalated customer issues across various technologies, prioritizing user needs and enhancing overall satisfaction.
- Utilized internal tooling to streamline support processes, reducing average resolution time by 20%.
- Provided actionable insights to design teams based on user challenges, contributing to improved product usability.
EDUCATION